Frequently Asked Questions
Answers About Diabetic Supplies, Insurance Coverage, and Delivery
Below are answers to the questions we hear most from diabetic patients about insurance coverage, prescriptions, delivery, and how Diabetic Discounts Network works. Don’t see your question? Contact us directly.
Browse Questions by Topic
Insurance & Coverage
Does insurance cover diabetic supplies like CGMs and test strips?
Yes. Medicare Part B, Medicaid, and most private insurance plans cover diabetic medical supplies including continuous glucose monitors, blood glucose meters, test strips, lancets, and insulin pump supplies, subject to a valid prescription and plan rules. Learn more
Does Medicare cover continuous glucose monitors (CGMs)?
Yes. Medicare Part B covers therapeutic CGMs including the Dexcom G7 and FreeStyle Libre 3 for eligible diabetic patients, with a valid prescription and documentation of medical necessity from a treating physician. Learn more
Does Medicaid cover diabetic supplies?
Most state Medicaid programs cover diabetic supplies such as CGMs, glucose meters, and test strips, though covered products and quantity limits vary by state. Learn more
What if I have private or employer insurance?
Most employer, marketplace, and individual private insurance plans include a DME benefit covering diabetic supplies. We verify your specific plan’s coverage before anything ships. Learn more
Prescriptions & Documentation
Do I need a prescription for diabetic supplies through insurance?
Yes. A prescription from your treating physician, nurse practitioner, or physician assistant is required for all insurance-covered diabetic DME supplies. Learn more
What if I don’t have a prescription yet?
We can coordinate directly with your doctor’s office to collect your prescription and any required medical necessity documentation on your behalf. Learn more
Ordering & Delivery
How much do diabetic supplies cost with insurance?
Many Medicare and Medicaid patients pay $0 for covered diabetic supplies. Private insurance patients typically pay their plan’s normal co-pay or deductible, confirmed before any order ships.
How long does delivery take after my order is approved?
Most orders ship within 7 to 10 business days after insurance verification and prescription documentation are complete. Learn more
Can I get automatic refills for my diabetic supplies?
Yes. Once your first order is set up, your CMS-enrolled vendor schedules automatic refills based on your insurance plan’s coverage schedule, so supplies arrive before you run out.
Getting Started
Is Diabetic Discounts Network a licensed DME supplier?
Diabetic Discounts Network is a patient access network that connects patients to independent, CMS-enrolled DMEPOS vendors who handle billing, documentation, and shipping directly. Learn more
How do I get started?
Fill out our quick online eligibility form or call us directly. It takes less than 2 minutes and there’s no cost to check. Learn more