How Diabetic Discounts Network Works
From Eligibility Check to Home Delivery — In 3 Simple Steps
Getting your diabetic supplies covered by insurance doesn’t have to mean hours on hold or confusing paperwork. Here’s exactly how our process works, from your first request to your supplies arriving at your door.
Getting Your Diabetic Supplies Is Simple — 3 Steps
Submit Your Request
Fill out our quick online form or call us directly. We’ll ask for:
- Your contact information
- Your insurance member ID
- Your doctor’s name and office number
- The supplies you need — CGM, glucose meter, test strips, or insulin pump supplies
It takes less than 2 minutes.
We Verify and Coordinate
Our team of supply specialists will:
- Verify your insurance coverage — Medicare, Medicaid, or private plan
- Contact your doctor’s office to collect your prescription and required documentation
- Confirm your exact costs before anything ships
- Route your request to a licensed, CMS-enrolled vendor in our network
No paperwork on your end.
Receive Your Supplies
Your diabetic supplies ship free directly to your home.
- Fast delivery — most orders within 7–10 business days
- Discreet packaging for your privacy
- Automatic refills on your insurance schedule
- Reorder by phone, text, or online anytime
Never run out of supplies again.
What You’ll Need to Get Started
Having these ready speeds up your request:
If you don’t have a prescription yet, we can help coordinate that with your doctor’s office directly.
- Your insurance card (Medicare, Medicaid, or private plan ID)
- Your doctor’s name and office phone number
- A general idea of which supplies you use (CGM brand, meter, test strips, or pump supplies)
- Cross-checking your plan’s specific DME benefit rules
- Confirming medical necessity documentation meets CMS or payer requirements
- Matching your request to the right licensed vendor based on your state and supply needs
- Setting up your refill schedule so future orders ship automatically
What Happens Behind the Scenes
While it looks simple on your end, our team is handling several things at once so nothing falls through the cracks:
Frequently Asked Questions — How the Process Works
How long does it take to get diabetic supplies through insurance?
Most patients complete eligibility verification within 24 to 48 hours. Once your insurance and prescription are confirmed, supplies typically ship within 7 to 10 business days.
Do I need to contact my doctor myself?
No. Diabetic Discounts Network contacts your doctor’s office directly to collect your prescription and any required medical necessity documentation on your behalf.
What happens after my first order ships?
Your CMS-enrolled vendor sets up automatic refills based on your insurance plan’s coverage schedule, so your CGM sensors, test strips, and other supplies arrive before you run out.
Ready to Start? It Takes Less Than 2 Minutes.
Find out if your insurance covers your diabetic supplies — and get them delivered free to your door.