Check If I May Qualify

Request Your Diabetic Supplies

Tell Us What You Need — We’ll Handle the Rest

Managing diabetes means staying stocked on supplies month after month, and the process of getting them through insurance can feel more complicated than it needs to be. Diabetic Discounts Network simplifies that process. Submit a single request telling us what you need, and our team verifies your insurance, coordinates with your doctor’s office for any required prescription, and connects you with a licensed, CMS-enrolled vendor who ships your supplies directly to your door — often at little to no cost, depending on your plan.

You don’t need to already know exactly what your insurance covers or how much of it you qualify for. That’s what our verification process is for. All you need to do is tell us what you’re currently using, or what your doctor has recommended, and we’ll take it from there.

Supplies You Can Request

Continuous glucose monitors (CGMs)

CGMs like the Dexcom G7 and FreeStyle Libre 3 track glucose levels continuously throughout the day and night, without routine finger sticks. Medicare Part B and most private insurers cover CGMs for patients who use insulin of any kind or who have a documented history of problematic low blood sugar, along with a recent visit to their treating provider. Some plans also require that you check your blood sugar multiple times a day or take several daily insulin doses, so our team confirms your specific plan’s threshold before your request moves forward.

Blood glucose meters

A standard blood glucose meter remains the most widely covered diabetic device across nearly every insurance type. If your meter needs replacing or you’re switching brands on your doctor’s recommendation, we can route a new meter along with the corresponding test strips and lancets.

Test strips and lancets

These are the supplies patients go through fastest, which is why setting up automatic refills matters so much. Medicare typically allows up to 300 test strips and 300 lancets every three months for patients who use insulin, and up to 100 of each every three months for patients who don’t — though your doctor can document a medical need for higher quantities if your monitoring schedule requires it. Private insurers generally follow similar utilization guidelines tied to your prescribed testing frequency.

Insulin pump supplies

For patients using an external, non-disposable insulin pump, Medicare Part B and most private plans cover the pump itself along with ongoing infusion sets, reservoirs, and the insulin used specifically with the pump, provided your doctor documents medical necessity and you meet your plan’s clinical criteria. Tubeless, disposable patch pumps are typically handled differently and may fall under your plan’s pharmacy benefit instead of the durable medical equipment benefit — our team will confirm which applies to your specific pump model.

Diabetic testing accessories

Beyond the core devices, we also route requests for control solutions (used to confirm your meter and strips are reading accurately), lancing devices, and related testing accessories that your plan may cover alongside your primary monitoring equipment.

What We Need From You

To get your request moving, we ask for a few basic details:

  • Your name, phone number, and insurance information, including your member ID
  • Your treating doctor’s name and office phone number
  • The specific supplies you’re requesting — for example, a CGM brand, a glucose meter, test strips and lancets, or pump supplies
  • How often you currently test your blood sugar or how many daily insulin doses you take, if you know it, since this affects what quantities your plan will approve

If you’re missing any of this, don’t worry — submit what you have, and our team will follow up to fill in the gaps.

What Happens After You Submit

1

Insurance verification

We check your plan’s specific coverage for the supplies you’ve requested, including whether prior authorization is required and what your estimated out-of-pocket cost will be.

2

Doctor coordination

Nearly every diabetic supply requires a prescription, and CGMs specifically require documentation that you meet Medicare’s or your insurer’s clinical criteria — insulin use, a history of problematic hypoglycemia, or a specific testing frequency. Rather than asking you to request this yourself, we contact your doctor’s office directly.

3

Vendor routing

Once your request is verified, it’s routed to a licensed, CMS-enrolled DMEPOS vendor in our network. Using an enrolled supplier matters: Medicare and Medicaid will only reimburse for supplies purchased through a properly enrolled vendor, so buying elsewhere means losing your benefit entirely, even if the product itself is identical.

4

Shipping and refills

Your vendor ships your supplies directly to your home, typically within 7 to 10 business days of your order being finalized. From there, most patients are automatically set up for recurring refills — test strips and lancets on a monthly or quarterly cycle, CGM sensors on their standard replacement schedule — so you’re not resubmitting a request every time you’re running low.

A Note on Quantities and Documentation

Insurance plans, including Medicare, set specific utilization guidelines for how many test strips, lancets, or CGM sensors they’ll cover in a given period, generally tied to how often you test and whether you use insulin. If your actual usage is higher than the standard allowance — for example, if you test more frequently than your plan’s default guideline assumes — your doctor can document the medical necessity for additional quantities. Our team flags this during verification so you’re not stuck between what you actually need and what a generic guideline assumes.

CGM coverage in particular isn’t usually a one-time approval. Most plans require a follow-up visit with your treating provider roughly every six months to confirm the device remains medically necessary and that you’re actively using it as part of your treatment plan. We track these renewal windows as part of your ongoing account so ongoing coverage isn’t interrupted by a missed documentation deadline.

Already Know What You Need?

If you’ve already discussed your supply needs with your doctor and simply need help getting insurance to cover them and getting them delivered, this is the fastest way to start. If you’re not sure yet whether you qualify or what your plan covers, our eligibility check is a good starting point instead.

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Frequently Asked Questions

You’ll need your contact information, insurance details, your doctor’s name and office phone number, and the specific supplies you’re requesting. If you don’t have a current prescription, we help coordinate that directly with your doctor’s office.

Yes. Many patients request a CGM, glucose meter, test strips, and lancets together in a single submission, since these are often used in combination as part of one treatment plan.

This depends on whether you use insulin and how often your doctor has you testing. Medicare typically covers up to 300 of each every three months for insulin users and 100 every three months for non-insulin users, with higher quantities available if medically documented. Private plans generally follow similar logic tied to your prescribed testing frequency.

Discuss it with your doctor first. If you meet your insurer’s clinical criteria — typically insulin use or a documented history of problematic low blood sugar — we can help coordinate the prescription and required documentation once your doctor agrees it’s appropriate.

Coverage depends on whether your pump is a traditional external pump or a tubeless, disposable patch pump, since these are sometimes covered under different parts of your insurance plan. We confirm which applies to your specific pump model during verification.

Once your first order is set up, most supplies are placed on an automatic refill schedule matched to your insurance plan’s coverage rules, so you don’t need to submit a new request each time.

Coverage, quantities, and documentation requirements depend on your specific insurance plan and your treating physician’s orders. This page provides general information and is not a guarantee of coverage.